The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
When you place an order, Etsy will provide me with the following personal data in order to fulfil your order: name, delivery address, email address and Etsy username. You may also choose to provide additional personal data, for example to personalise an order.
Your personal data will only be used by me to process your order, provide customer service regarding that order and to retain a record of the order for accounting and tax purposes. A record of your personal data may therefore be retained for up to 7 years in order to do this. Apart from Etsy, your data will not be shared with any other third party organisations unless I am legally required to do this.
Your personal data may be transferred and stored outside the EU as I use Google email services. I rely on Privacy Shield as the legal basis for the transfer, as Google LLC is Privacy Shield certified.
You have the right to access, change, restrict the use of or request the deletion of your personal data. You also have the right to object to the way your personal data has been used and raise a complaint regarding this with your local information authority. If you have any questions or concerns please contact me via Etsy.
Last Updated: 22/05/2018